Special Service
Special Services refer to additional or customized offerings beyond standard customer support. These services are tailored to meet specific client needs and may include premium support, dedicated account management, multilingual support, technical expertise, or specialized solutions. These services aim to enhance the overall customer experience and provide unique value to clients, demonstrating a commitment to personalized and exceptional service in the dynamic landscape of call center operations.
Order Management Services
Be it B2B or B2C, brick and mortar, or online environment, addressing customer queries and processing their orders is challenging while running a business. Inability to complete order processing on time leads to unsatisfied customers and bad business reputation. Complex supply chains, high volumes of data processing, inability to integrate with existing systems and lack of understanding to support their business needs, leads to complete mishandling and marred customer satisfaction. For this purpose, clients require a dedicated team to handle these tasks and Telesuccess provides comprehensive and high-quality order processing and order management services. We have the ability to tackle diverse variety of orders within short deadlines and complete them successfully
according to defined specifications. The simple premise we work under is to perceptively streamline order processing and ensure clients make better sales, add on newer business and create a high customer satisfaction index.
Transcription Services
Transcribing Voice into Text
We are one of the pioneers in data & voice transcription with regards to any languages, English, Hindi, Gujrati, Marathi, Telgu etc. We also provide image editing and voice recordings.
Here are the services we provide
Customer Service Call Center
- Welcome Call/Feedback Call
- Technical Support
- Complaints Handling
- Surveys/Customer Satisfaction
- Payment Collection
- Product Queries Services
- Follow Up Calls/Cold Calling
- Warm Calling/Existing
- Clients/Referrals
- Customer Retention
Marketing & Sales Call Center
- Online Marketing
- Telemarketing
- Order Taking
- Cross and Up-Sell
- Direct Sales
- Tele Surveys
- Product /Service
- Promotion
Collection Services
- B2B Debt Collection
- B2C Debt Collection
- First Party Collection
- Third Party Collection